Last updated: 13 May 2026
1. We respect your privacy
DigiMedia Worx Pty Ltd (DigiMedia Worx, DMW, we, us or our) respects your privacy and is committed to protecting the personal information we collect and hold.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website, contact us, engage our services or otherwise interact with us.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to the extent they apply to us. Where applicable, we will also comply with other privacy and data protection laws that apply to our activities.
For the purposes of this Privacy Policy, personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
2. Personal information we may collect
The personal information we collect will depend on how you interact with us.
We may collect information including:
We may also collect technical and usage information when you interact with our website, as described below.
3. How we collect personal information
We may collect personal information directly from you when you:
We may also receive personal information from third parties where reasonably necessary for our business activities and where permitted by law.
4. Information collected through our website
When you visit our website, certain information may be collected automatically through cookies, tags and similar technologies.
This may include:
This information helps us understand how our website is being used and how our marketing and advertising activities are performing.
Some of this information may constitute personal information under applicable privacy laws.
5. Analytics, advertising and conversion tracking
We may use third-party analytics, advertising and measurement technologies to understand website usage, measure advertising performance and improve our marketing.
These technologies may include services such as:
These services may use cookies, tags and similar technologies to collect information about interactions with our website.
We may use these technologies to measure actions including:
Information collected through these technologies may be processed by the relevant third-party service provider in accordance with its own privacy practices and policies.
We do not use website analytics or conversion tracking for the purpose of obtaining sensitive personal information.
6. Cookies and similar technologies
Our website may use cookies and similar technologies.
A cookie is a small data file placed on your computer, mobile device or browser when you visit a website.
Cookies and similar technologies may be used to:
Some cookies are necessary for the website to function correctly, while others may be used for analytics or advertising purposes.
You may be able to manage or restrict cookies using the privacy settings available through our website or your browser or device settings. Blocking certain cookies may affect the functionality or performance of parts of the website.
7. How we use personal information
We may collect, hold and use personal information for purposes including:
Where permitted by law, we may also use contact information to tell you about DigiMedia Worx services that may be relevant to you.
You may ask us to stop sending direct marketing communications at any time.
8. Disclosure of personal information
We may disclose personal information where reasonably necessary to operate our business or provide our services.
Recipients may include:
We may also disclose personal information where required or authorised by law, including in response to a court order, subpoena, regulatory requirement or lawful request from a government or law enforcement authority.
If our business or part of our business is sold, merged or restructured, information may be transferred as part of that transaction where permitted by law.
9. Third-party services
Our website and services may interact with third-party platforms, websites, plugins or services.
These third parties may independently collect or process information when you interact with their services.
DigiMedia Worx is not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage you to review the privacy policies of third-party services where appropriate.
10. Overseas disclosure and processing
Some third-party technology, analytics, advertising, hosting or service providers we use may store or process information outside Australia.
As a result, information collected through our website or services may be processed or stored in countries other than Australia.
Where required by applicable privacy laws, we will take reasonable steps in relation to overseas disclosures of personal information.
Because the locations used by technology providers can change over time, we do not represent that all information will necessarily be stored exclusively within Australia.
11. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
We use reasonable physical, technical and administrative safeguards appropriate to the nature of the information we hold.
However, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure.
You provide information electronically at your own risk, subject to any rights you have under applicable law.
12. Retention of personal information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to operate our business, provide our services and comply with our legal, accounting and record-keeping obligations.
When personal information is no longer reasonably required, we may take reasonable steps to destroy or de-identify it, unless we are required or authorised by law to retain it.
13. Accessing and correcting your personal information
You may request access to personal information that we hold about you.
You may also ask us to correct personal information if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
We may need to verify your identity before responding to an access or correction request.
In certain circumstances, applicable law may permit us to refuse access or correction. If this occurs, we will respond in accordance with our legal obligations.
Requests can be sent to:
DigiMedia Worx Pty Ltd
Email: info@digimediaworx.com.au
14. Direct marketing
Where permitted by law, we may use your contact information to communicate with you about our services, offers or information we believe may be relevant to you.
You can ask us to stop sending direct marketing communications at any time by using an unsubscribe facility provided in the communication or contacting us directly.
We will process unsubscribe requests within the timeframe required by applicable law.
15. European Union and other overseas visitors
Our business primarily operates in Australia.
If you access our website from another jurisdiction, additional privacy or data protection rights may apply to you.
Where laws such as the European Union General Data Protection Regulation (GDPR) apply to our processing of your personal information, we will handle relevant personal information in accordance with those applicable requirements.
Depending on the circumstances and applicable law, these rights may include rights relating to access, correction, deletion, restriction, portability and objection to certain processing.
Nothing in this Privacy Policy is intended to limit any privacy or data protection rights that cannot lawfully be excluded.
16. Children
Our services are directed primarily towards businesses and adults.
We do not knowingly seek to collect personal information from children through our website.
If we become aware that we have collected personal information from a child in circumstances where consent or another legal basis was required, we will take appropriate steps in accordance with applicable law.
17. Third-party websites
Our website may contain links to websites operated by third parties.
Links are provided for convenience and do not mean that DigiMedia Worx controls or endorses the privacy practices of those websites.
We are not responsible for the privacy practices or content of third-party websites. You should review the privacy policy of any third-party website before providing personal information.
18. Privacy complaints
If you have a question or complaint about how DigiMedia Worx has handled your personal information, please contact us at:
DigiMedia Worx Pty Ltd
Email: info@digimediaworx.com.au
We will consider privacy complaints and respond within a reasonable period.
If you are not satisfied with our response, you may have the right to make a complaint to the relevant privacy regulator.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services or legal obligations.
The current version will be published on our website together with the date it was last updated.
Changes will take effect when the revised Privacy Policy is published, unless otherwise stated.